The following screen shows a successful activation: The most common reasons for this are a firewall or proxy server, as shown below: If the software does not activate, it usually relates to a problem in communicating with the GetData internet activation server. Please adjust your firewall settings and try again. If you are blocked by a proxy server, click on the “proxy settings” link (shown above) and enter the required settings into the following window: If you are still unable to activate online, please try the offline activation method described below. If problems persist, please contact technical support quoting the exact activation error message. Where the computer on which the software is being installed is not connected to the internet, a separate internet connected computer can be used to activate. Exporting a license file from the software.Uploading the license file, together with your purchase email address and license key at a web site (using any internet connected computer).Downloading the validated license file and importing it back into the software.Ĭlick the Offline Activation button and click Next Ĭlick on the Export button to export and save the license file "GetData.GDActRequest".
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